RetroBet Legal Information

Operator details, licence OGL/2024/161/0191, and how to reach us or the regulator with a complaint.

RetroBet Casino Legal Notice

Operator Details and Registration

RetroBet is operated by Stable Tech N.V., registered at Scharlooweg 39, Willemstad, Curacao. This entity holds full responsibility for the operation of the site, including the games offered, the cashier, and the accounts of registered players. Correspondence regarding the legal operation of the site should be directed to [email protected], which reaches the team handling operator-level inquiries.

Where content on our pages references or discusses services provided by third parties, such as a payment processor or a game software studio, that reference reflects information available at the time of publication and is not a guarantee of the third party’s own terms or availability. We are not responsible for the content, accuracy, or continued operation of services provided by external organizations, and any interaction you have with a third-party service is governed by that party’s own terms.

We Are Responsible for the Content You See Here

Stable Tech N.V. is responsible for all content published on RetroBet, including marketing text, bonus descriptions, and the game catalogue listings. Game titles themselves, along with the software that runs them, remain the intellectual property of their respective studios, including BGaming, Pragmatic Play, and Evolution Gaming; we license and display this content under agreements with each provider rather than owning it outright.

How to File a Complaint and What Happens Next

If you have a complaint about your account, a transaction, or any aspect of the service, first contact our support team at [email protected] with a description of the issue and any relevant account or transaction details. We aim to acknowledge complaints promptly and work toward a resolution directly with you. If a complaint cannot be resolved through our support team, you can escalate it to the Curacao Gaming Control Board, the authority overseeing our licence, which maintains its own dispute procedure for players who have exhausted our internal process.

Our Licence and Regulatory Oversight

RetroBet operates under Curacao Gaming Control Board licence OGL/2024/161/0191, issued to Stable Tech N.V. This licence permits us to offer online casino games internationally, including to players located in Canada, but it is an offshore licence and not an authorization issued by any Canadian provincial regulator. We are not registered with, and are not authorized by, the Alcohol and Gaming Commission of Ontario, iGaming Ontario, or any other provincial gaming authority in Canada. Players are responsible for confirming that using an offshore-licensed site is permitted under the law of the province where they reside.

All text, graphics, and layout elements on this site that are not licensed game content belong to Stable Tech N.V. and may not be reproduced without permission. Game titles, characters, and branding visible within the game catalogue, including titles supplied by BGaming, Pragmatic Play, Evolution Gaming, and our other software providers, remain the trademarks and intellectual property of those respective studios. The RetroBet name and logo are used under licence by Stable Tech N.V. for the operation of this site.

For any legal or regulatory inquiry regarding the operation of RetroBet, including requests related to this notice, contact [email protected]. This address reaches the team able to direct legal correspondence to the appropriate department within Stable Tech N.V.