RetroBet Casino Terms and Conditions

Account Registration and Payment Methods

Creating a RetroBet account means you accept these terms in full, and they carry the same legal force as a signed agreement between you and Stable Tech N.V. from the moment your registration is confirmed. You are not required to read every clause before ticking the acceptance box, but continuing to use your account after any update, as described later in these terms, counts as acceptance of the revised version.

Deposits are made in CAD through Interac e-Transfer, Visa, Mastercard, Apple Pay, MuchBetter, MiFinity, Neosurf, Flexepin, or cryptocurrency including Bitcoin, Ethereum, and USDT, with a $30 minimum for fiat methods. Withdrawals via Interac e-Transfer, MuchBetter, MiFinity, and cryptocurrency process within 0 to 24 hours; card withdrawals through Visa or Mastercard take 3 to 5 banking days. A 1x wagering of each deposit must be completed before a withdrawal request can be submitted.

Standard weekly withdrawal limits are $4,500, with a $22,500 monthly cap; VIP Club members hold raised limits of $7,500 weekly and $30,000 monthly. Progressive jackpot wins are paid in full regardless of these caps.

What We Are Not Liable For

We are not liable for losses arising from your own internet connection, device failure, or third-party payment processor delays once a transaction has left our systems. We are not liable for indirect or consequential losses connected to your use of the site, including lost winnings from a session interrupted by circumstances outside our control. Our liability for any confirmed error on our part is limited to correcting your account balance to the state it should have been in had the error not occurred.

Bonus Wagering and Expiry Rules

Bonus funds credited under our welcome package or ongoing promotions carry a 40x wagering requirement applied to the bonus amount, and the maximum bet permitted while a bonus is active is $5. Bonus funds expire 3 days after being credited, and the wagering requirement itself must be completed within 7 days; free spins expire 3 days after being added to your account. Eligible slots contribute 100 percent toward wagering, while live casino and table game contributions vary by promotion and should be confirmed in the specific bonus terms before you begin. Players must be 19 years of age or older (18+ in Alberta, Manitoba and Quebec) to claim or wager any bonus.

What Happens If a Game Malfunctions

If a game round displays a technical malfunction, whether a broken graphic, an incorrect payout calculation, or a disconnection mid-round, the round is voided and any wager involved is refunded to your account balance. A malfunction voids results regardless of whether the malfunction favoured you or worked against you. Repeated disconnections during live dealer play are handled the same way: the round in progress is voided once the malfunction is confirmed by the provider’s logs.

Governing Law and Regulatory Jurisdiction

RetroBet operates under Curacao Gaming Control Board licence OGL/2024/161/0191, issued to operator Stable Tech N.V. This is an offshore licence, and RetroBet is not registered with or authorized by any Canadian provincial gaming regulator. Players remain responsible for confirming that participating in online gambling is lawful in their own province before registering. Disputes arising from these terms are governed by the licensing framework of the Curacao Gaming Control Board, which oversees complaints that cannot be resolved directly with our support team.

Conduct We Prohibit on Your Account

We prohibit holding more than one account per player; opening a second account can result in both accounts being suspended and pending withdrawals being voided. We prohibit bonus abuse, including coordinated play designed to extract value from a promotion without genuine wagering intent, and collusion between players at table games or poker formats. We prohibit the use of automated software, bots, or scripts to place bets or interact with the site. Any of these actions found on your account can lead to suspension pending investigation and forfeiture of bonus-derived winnings.

Who Can Hold an Account With Us

You must be 19 years of age or older to register (18+ if you reside in Alberta, Manitoba, or Quebec), and you must hold only one account. Because our licence is issued by the Curacao Gaming Control Board rather than a Canadian provincial authority, we are not authorized by, and are not registered with, any Canadian province, and you are responsible for verifying that opening and using a RetroBet account is permitted under the law of the province where you live. Registration requires accurate personal details; providing false information is grounds for account closure.

How These Terms Can Change

We may update these terms to reflect changes in our payment methods, bonus structure, or licensing obligations. When a change is made, the updated version is published on this page with a new revision date, and continuing to use your account after that date constitutes acceptance of the change. Material changes affecting bonus terms already in progress do not apply retroactively to wagering you started before the update.